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Frequently Asked Questions

Find answers to the most common questions about our courses, payments, and platform.

Registering for a German course at AKAZA Education is simple, fast, and flexible. You can choose the registration method that suits you best. 1. Online Registration (Recommended) Use the search and filter function on our website to quickly find the German course that best matches your needs. Simply select your preferred course, enter your personal details, and complete your booking online. You can pay securely using a variety of payment methods, including credit card, debit card, PayPal, and other popular payment options. Once your booking is complete, you will automatically receive a booking confirmation and your invoice by email. 2. In-Person Registration You are also welcome to visit our language school in Leipzig during our opening hours. Our team will be happy to advise you on choosing the right course and assist you with the registration process. You can pay the course fee on-site by cash or card. 3. Registration by Email or WhatsApp Alternatively, you can contact us by email or WhatsApp. We will send you a registration form, which you can complete and return to us. You will then receive your invoice and can pay the course fee conveniently by bank transfer. Whichever registration method you choose, we will ensure that your registration is processed quickly, easily, and reliably. If you have any questions, our team will be happy to assist you.

At AKAZA Education, you don't have to choose between quality and flexibility. Our online courses are delivered as hybrid classes, meaning they are streamed live together with our in-person classes. Online participants attend the same lesson at the same time as students in the classroom and receive the same high-quality learning experience. Thanks to our modern classroom technology, including large displays, high-quality cameras, microphones, and digital presentation systems, you can follow the lesson in real time, ask questions, actively participate in discussions, and interact with both the teacher and your classmates—almost as if you were physically in the classroom. All course materials are also provided digitally, allowing you to access them anytime. This gives you maximum flexibility without compromising on the quality of your German language course. Whether you choose an online or an in-person course, you will follow the same curriculum, learn with the same qualified teachers, and benefit from the same high standard of instruction.

At AKAZA Education, we prepare you for telc exams from A1 to C1. As a telc-certified examination centre, we are able to offer and conduct these exams directly at our school. We currently do not offer other examination formats. Our language courses at levels A1, A2, B1, B2 and C1 provide you with the language skills you need to successfully pass a telc exam. During the courses, you practise important skills such as reading, listening, writing and speaking. For the best possible preparation for your telc exam, we additionally recommend taking a dedicated exam preparation course. There, you will become familiar with the exact exam format, practise typical tasks and prepare specifically for the individual sections of the exam. At AKAZA, you can therefore attend the appropriate German course from A1 to C1, prepare specifically for your telc exam, and then take the exam directly at our examination centre.

Yes. After successfully passing the exam, you will receive an internationally recognized language certificate issued by telc. In addition, we can provide you with a certificate of attendance for your language course upon request. This can be used, for example, as proof for public authorities or for the extension of a residence permit.

A cancellation before the course starts is possible in writing. The following fees apply: up to 6 weeks before the course starts: 20% of the course fee, with a minimum charge of EUR 25.00 4 weeks before the course starts: 30% 2 weeks before the course starts: 50% from 13 days before the course starts: no refund is possible Once the course has started, there is generally no entitlement to a refund. This also applies in cases of partial attendance, early withdrawal, or individual absences. A transfer to a later course is generally possible, but cannot be guaranteed. It depends on the number of participants and the scheduling of the later course. If a suitable later course is already planned, a transfer may be possible for a fee. If a new course has to be organized or the existing schedule needs to be changed, we will assess individually whether a transfer is possible. We recommend contacting us as early as possible if you would like to cancel or reschedule your course.

Most of our language courses last approximately 3 to 4 weeks. The exact class days and times vary depending on the course. You can find all current schedules on our website under “Learning Opportunities → Language Courses.” The course fees depend on the respective language level: A1 to B1: €390 per sub-course B2 and C1: €525 per sub-course Since individual language levels may be divided into sub-courses, the respective fee applies to each course section. Detailed information about duration, schedules, and course structure can be found directly in the corresponding course listing on our website.

Yes, it is generally possible to pass a German exam without taking a language course beforehand. However, it is important to assess your current language level realistically. The exam consists of both a written and an oral section. Therefore, being able to speak German well is not enough on its own. Grammar, spelling, reading comprehension, and written expression also play an important role. Of course, you can register for the German exam independently without attending a course. However, we only recommend this if you are confident that your German skills meet the required language level. Preparing for the exam on your own is also possible. In our experience, participants often achieve better results with targeted preparation and professional support. However, there are also candidates who prepare independently and achieve very good exam results. To assess your current German level in advance, you can use the Cornelsen online language test for German as a foreign language, for example: https://www.cornelsen.de/empfehlungen/sprachtest/deutsch-als-fremdsprache Not sure whether you are ready for your German exam? We are happy to advise you in person or by phone and help you assess your language level and find the right exam preparation.

Yes! Our intensive German courses from A1 to C1 in Leipzig are suitable for applying for a language course visa. We regularly welcome international students and support you by providing the necessary documents for your visa application.

Our intensive courses designed for language course visa applicants consist of 20 teaching units (45 minutes each) per week. Classes are held regularly from Monday to Friday. These courses therefore meet the minimum requirement of 18 teaching units per week generally required for a language course visa. You will receive the exact timetable and number of teaching units with your course confirmation.

For a language course visa, an intensive language course with at least 18 teaching units of 45 minutes each per week is generally required. Our corresponding intensive courses include 20 teaching units per week and are therefore designed to meet these requirements. In addition, your visa application requires, among other things, proof of sufficient financial resources to cover your stay and any further documents requested by the responsible embassy.

After completing your binding registration and making full payment, you will receive the following documents from us: - Official course or enrollment confirmation stating the course start and end dates, weekly number of teaching units, and course schedule, including all booked language levels. - Payment confirmation confirming that your course fees have been paid. - Official invitation letter addressed to the responsible German embassy or immigration authority, inviting you to Germany to participate in our intensive German language course. All documents are issued digitally and sent to you by email so that you can use them for your visa application.

Yes. Full payment for the entire booked course program is required before we can issue the complete visa application documents. Once we have received your payment, we will prepare the documents and send them to you by email.

No need to worry! If your visa application process is delayed, you can postpone your course start date to a later available date free of charge. Please inform us as early as possible. We will adjust your course schedule accordingly and provide updated course documents if necessary.

Yes. For language course bookings covered by our visa refund policy, we will refund the course fees paid in the event of an official visa rejection, minus a one-time administrative fee of €200 and any applicable non-refundable bank or payment processing fees. To qualify for a refund, you must provide official proof of the visa rejection and meet the agreed refund conditions.

Please inform us within five days of receiving the official visa rejection and send us the rejection letter issued by the embassy via email. Additionally, we may require details of your original payment in order to process the refund.

Yes, we also offer follow-up courses and long-term language programs. For example, if you have completed A2, you can continue with B1, B2, or C1. If you wish to apply for an extension of your residence permit, we will be happy to provide the necessary course confirmations and additional documents. Whether an extension is possible depends on your current residence permit and the applicable legal requirements.

Of course! You can explore our German language courses and enroll in a suitable course even during a short-term stay in Germany. If you wish to stay in Germany longer to attend an intensive German language course, different options may be available depending on your nationality and individual residence status. In certain cases, it is possible to apply for a long-term residence permit directly in Germany. In other cases, a national visa must be obtained through the responsible German embassy. We will be happy to provide you with the appropriate course documents so that you can clarify your options with the responsible immigration authority.

If you hold a residence permit for attending a language course under Section 16f of the German Residence Act (AufenthG), you are generally permitted to work up to 20 hours per week. Please make sure to check the specific conditions of your residence permit.

Yes! We will be happy to put together a customized course package consisting of several consecutive language levels. For example, you can book courses from A1 to B1 or from A2 to B2. We take course dates and holiday periods into account and create a suitable course schedule for your planned stay in Germany.

We offer German language courses from A1 to C1: - Intensive in-person courses in Leipzig - Live online courses - Individual private lessons - telc exam preparation courses - Customized job-related German language training

Our intensive courses are divided into two sublevels: - A1, A2, and B1: approximately six weeks each - B2 and C1: approximately eight weeks each You can find the exact course duration and dates in the respective course description.

B1.1 is the first half of the B1 level, while B1.2 is the second half. If you want to complete the entire B1 level, you need to book both modules. The same principle applies to our other language levels.

Our online courses are taught live by qualified teachers, for example, via Microsoft Teams. You can ask questions, participate in exercises, and communicate directly with your teacher and other participants. These are interactive live classes, not pre-recorded video courses.

Yes, switching between in-person and online classes is possible depending on the course and availability. Simply contact us, and we will be happy to find a suitable solution for you.

Our regular in-person intensive German courses take place in Leipzig. We currently do not offer regular in-person intensive courses in Hanover. However, you can join our live online courses from anywhere.

Yes! Many of our courses are organized on an ongoing basis, allowing for flexible entry. We will be happy to check whether you can join an existing group based on your current German language skills.

Yes. With our free placement test, we assess your current German language level and help you choose the most suitable course. Feel free to contact us to schedule an appointment.

The required textbooks are not included in the course fees and must be purchased separately by participants. A textbook usually costs around €22. We will inform you in advance which books you need and where you can purchase them in Leipzig or conveniently online.

You can book your preferred course directly on our website. Alternatively, you can complete our registration form and send it to us by email. For international registrations, we may also require a copy of your passport and proof of your previous German language proficiency.

We offer several payment methods: - Bank transfer (IBAN) - International bank transfer, including via Wise - Credit card - Klarna, if available during booking - Cash payment on-site The available payment methods will be displayed during the booking process or communicated to you with your invoice.

Yes! We offer attractive discounts for complete language levels and course packages. Depending on the current offer, you may benefit from a discounted package price when booking multiple language levels together. You can find the currently available discounts in our course offerings or contact us for more information.

In certain cases, we can arrange an individual installment payment plan. However, discounted course packages and language course bookings for visa purposes generally require full payment in advance. Please feel free to contact us if you have any questions about our payment options.

The fees for official telc examinations are generally not included in the regular language course fees. For selected exam preparation courses, we also offer complete packages that include the examination.

Your registration becomes binding in accordance with our General Terms and Conditions (GTC). You will receive the necessary payment information during the booking process.

Yes! You are welcome to visit us in person during our office hours. No prior appointment is required for registration. Our office is open Monday to Friday from 9:00 AM to 6:00 PM.

Still have questions?

Our team is happy to help you with any questions you may have.

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