Privacy Policy

Last updated: 2026-04-15

The controller within the meaning of the General Data Protection Regulation (GDPR) is:

AKAZA Education GmbH
Hans-Poeche-Straße 5
04103 Leipzig, Germany
Email: info@akaza-education.de
Phone: +49 (0) 341 86087273

Data Protection Officer
Karim Abd El Aal
info@akaza-education.de

We process personal data only insofar as this is necessary to provide our website, handle inquiries, deliver language courses, perform contracts, and meet legal obligations.

Personal data means any information relating to an identified or identifiable natural person.

Processing is carried out in particular on the basis of the GDPR, in particular:

• for the performance of pre-contractual measures and the performance of a contract,
• for compliance with legal obligations,
• on the basis of legitimate interests,
• or on the basis of your consent, where such consent is required.

The applicable legal bases derive in particular from Art. 6 GDPR.

When you access our website, the hosting provider or web server automatically records information. This may include in particular:

• IP address
• date and time of access
• page / file accessed
• volume of data transferred
• browser type and version
• operating system used
• referrer URL
• host name of the requesting computer

This data is technically required to provide the website in a stable, secure and correct manner. Processing is carried out to safeguard our legitimate interests in a secure and functioning online presence.

Our website may use cookies and similar technologies. These are small files or technical mechanisms that may be stored on or read from your device.

We distinguish in particular between:

• strictly necessary cookies required for the operation of the website,
• optional cookies for analytics, statistics, convenience or marketing.

Where consent is required to store information on your device or access information already stored, this only takes place with your prior consent. The applicable rules derive in particular from the GDPR and German rules on the protection of privacy in digital services.

You can adjust your cookie settings at any time via our consent banner or your browser settings. Please note that individual website features may be restricted if cookies are disabled.

If you contact us by email, telephone, contact form or any other means, we process the data you provide in order to handle your request and any follow-up.

The following data may in particular be processed:

• name
• email address
• telephone number
• content of your message
• any course-related details, where applicable

Processing is carried out to perform pre-contractual measures, to perform a contract or on the basis of our legitimate interest in proper communication.

If you register for a language course, language training, exam preparation, individual lessons, corporate training or other services, we process the personal data required for that purpose.

This may in particular include:

• first and last name
• address
• contact details
• date of birth
• billing and payment data
• course data
• language level / placement data
• communication content
• any documents or evidence required for the course, where applicable

We process this data to handle your registration, perform the contract, issue invoices, organise the lessons, communicate with you, and meet statutory retention and record-keeping obligations.

Where language courses are delivered online, we process the data required to deliver the digital lesson.

This may in particular include:

• name and displayed participant name
• email address
• technical connection data
• audio, video and chat data during the lesson
• attendance information
• any learning materials or assignments transmitted, where applicable

Processing is carried out to deliver the booked lesson.

Important:

Recordings of online lessons, screenshots, screen recordings or any other captures by us only take place where this has been expressly announced and a corresponding legal basis exists, in particular consent or a clear contractual provision. Participants may not record or pass on lesson content, video/audio streams or chat history without express permission.

For on-site courses we process the data required to organise and deliver the lesson. This may in particular include attendance data, course assignments, placements and organisational information.

To process payments we process the data required for that purpose. Depending on the payment method, this may take place via external payment service providers. In that case, the data necessary for payment processing is transmitted to the relevant payment service provider.

Where you use specific payment service providers, these should be added here by name.

If you apply to us, we process your application data exclusively for the purpose of conducting the application procedure.

This may in particular include:

• master data
• contact details
• application documents
• certificates
• CV
• correspondence

If you are not hired, we generally delete your data after the application procedure has been concluded, unless statutory retention obligations apply or you have expressly consented to longer storage.

Where we offer a newsletter and you sign up, we process your data exclusively to send the newsletter and manage your consent.

We generally use the double opt-in procedure to ensure that the registration was actually made by the holder of the email address.

You can withdraw your consent at any time with effect for the future, for example via the unsubscribe link in the newsletter or by sending us a message.

We disclose your personal data only where:

• this is necessary to perform a contract,
• we are legally obliged to do so,
• you have given consent,
• or we engage processors acting on our behalf.

Recipients may in particular include:

• hosting providers
• IT service providers
• payment service providers
• tax advisors / accounting
• communication and video conferencing providers
• software providers for course administration, CRM or newsletter, where applicable

Where external service providers process personal data on our behalf, this takes place on the basis of a data processing agreement, where legally required.

We store personal data only for as long as necessary for the respective purposes or for as long as statutory retention obligations apply.

Data is then deleted or blocked unless a further legal basis for processing exists.

Statutory retention periods may derive in particular from commercial and tax law.

Under the GDPR you have in particular the following rights:

• right of access
• right to rectification
• right to erasure
• right to restriction of processing
• right to data portability
• right to object
• right to withdraw a granted consent with effect for the future
• right to lodge a complaint with a data protection supervisory authority

These data subject rights derive in particular from Art. 15 to 21 GDPR.

If you believe that the processing of your personal data is unlawful, you may lodge a complaint with a data protection supervisory authority.

We implement technical and organisational security measures to protect your personal data against loss, destruction, manipulation and unauthorised access.

Our website should use encrypted transmission via HTTPS / SSL or TLS to ensure that data can be transmitted securely.

External content or services may be embedded on our website, for example:

• map material
• videos
• booking tools
• form tools
• analytics or statistics services
• social-media links

When such services are integrated, personal data — in particular your IP address or usage data — may be transmitted to the relevant providers. Where external services such as Google Maps, video conferencing tools or analytics tools are used, this is carried out on the basis of our legitimate interests or your consent, where required.

We may maintain online presences in social networks in order to communicate there with prospects, customers and partners and to provide information about our services.

When you visit our social-media pages, personal data may be processed by the respective platform operators. We have only limited influence over data processing by these providers.

Please refer to the privacy notices of the respective platforms.

You are generally not obliged to provide us with personal data. However, the use of certain features, the processing of your request or participation in a course may not be possible without certain information.

We reserve the right to amend this privacy policy so that it always meets current legal requirements or to reflect changes to our services and processes. The currently applicable version of the privacy policy will then apply on your next visit.

If you have any questions about data protection or wish to exercise your rights, you may contact us at any time:

AKAZA Education GmbH
Hans-Poeche-Straße 5
info@akaza-education.de
+49(0)341 86087273